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Terms and Conditions

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Terms and Conditions

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User is hereby allowed to use the Pijja Majja by Kari Theory Service subject to acceptance of the terms and conditions and the Privacy Policy on the Pijja Majja by Kari Theory Website (“Terms”). Pijja Majja by Kari Theory retains the right to change the Terms from time to time and such modified Terms shall be immediately applicable. Every time you use the Pijja Majja by Kari Theory Service, shall constitute your acceptance of changes made to Terms. For detailed terms, please refer our website www.pijjamajja.com
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Ordering:

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You agree to take reasonable care when providing Pijja Majja by Kari Theory with your details and warrant that these details are accurate and complete at the time of ordering food. You also warrant that the credit or debit card details that you provide are of your own credit or debit card. You further agree that any existing or future mode of electronic payment system as applicable will be used at your own risk and we make no representation or warranties for the same.
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Pijja Majja by Kari Theory ensures quality standards and is responsible and liable for all and any issues and cases pertaining to the quality of the food or order for e.g., Veg/non veg etc., but not limited to this, to the User directly.
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User understands that some type of Food may be suitable for Users within certain age ranges only and some types of food may not be suitable for certain persons It is your sole responsibility to check whether the Food you are ordering is suitable for the intended recipient.
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The food that we prepare may contain traces of egg, peanut, soya bean or one of its derivatives, milk, fish, shellfish, wheat, gluten and sesame seeds. If you are intolerant to any of these products, kindly let us know when placing the order. We shall use alternatives for you.
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Prices and Payment:

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All prices listed on the Pijja Majja by Kari Theory Website for Food is correct at the time of publication and is as received from the Participating Restaurant. While Pijja Majja by Kari Theory takes great care to keep them up to date, the final price charged to you may change at the time of delivery, based on the latest menu and prices. Pijja Majja by Kari Theory reserves the right to alter the menu of Food available for sale and to delete and remove from listing the menu of Food and Food Delivery options, if any.
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User agrees that in case of change in price, Pijja Majja by Kari Theory or its employees will not be liable to him in any manner.
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The total price for Food and Food Delivery including all other charges, taxes, costs, if any, will be displayed on the Pijja Majja by Kari Theory App and/or Website when you place your order. Full payment must be made for all the particulars mentioned in the order.
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If you choose online payment, you shall ensure that online payment mode is secured, your debit/credit card details will be encrypted to prevent the possibility of someone being able to read them as they are sent over the internet. Your credit card company may also conduct necessary security checks to confirm about your identification before making any such payment.
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Privacy Policy

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Privacy Policy

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You can visit this Site www.pijjamajja.comwithout revealing any personal information about yourself. However, in order to provide you with the requested information or other services, you may need to provide us with your personal information. Your privacy and trust are important to us. This Privacy Policy ensures that your expectations and our practices are aligned and it serves to inform you of the collection, use, disclosure and protection of the information obtained when you visit this Site the information obtained through our e-mail communications with you This Privacy Policy does not apply to information we collect by other means or from other sources. Your use of this Site www.pijjamajja.comconstitutes your acceptance of this Privacy Policy and the terms thereof and your consent to any action we take with respect to your personal information. We reserve the right to change the terms of this Privacy Policy at any time by updating this version. You are encouraged to review this page from time to time. Your continued use of this Site following the posting of changes to the Privacy Policy constitutes an acceptance to those changes.
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Information We Collect

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We require you to provide certain information about yourself when you intent to place an Online Food Order with this Site. We also collect information when you respond to requests for feedback. The information we collect may include information from which you may be personally identified such as your name, contact details, occupation and/or online payment details. Unless otherwise indicated, the information we request is optional. We will specify which information is mandatory at the appropriate data entry point. This Site only collects personally identifiable information with your knowledge and express consent. You are entitled not to submit your personally identifiable information or to decide what communications you want to receive from us. However, incomplete information may affect or prevent the processing of certain transactions.
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For example, not providing a name will prevent the processing of Online Food Ordering. When you visit this Site, we may also collect the IP address of your computer. We may use technology to record other information that identifies your computer and tracks your behaviour on the Site. We use IP addresses to analyse trends, administer the Site, track users' movements, gather broad demographic information for aggregate use and to better meet your needs and help make it easier for you to find information in the future.
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How We Use Your Information

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We use personally identifiable information collected from this Site for the following purposes to provide you with the requested information and/or services such as making an online food order, fulfilling a request for information or completing a product order and purposes directly related thereto to communicate with you in relation to the products and services offered by us and the relevant advertising campaigns and/or promotional activities to perform market research to improve our products and services We may use the information you provide us to send you e-mail, fax and other mode of communications. All email newsletters and promotional offers will provide you with an opportunity to opt out of receiving future issues of the same.
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Sharing and Disclosure of Your Information

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The personally identifiable information, including personally identifiable information of a third party, provided by you will be used within the GRT Hotels & Resorts Group to offer a personalised experience to you and may also be disclosed in the following circumstances to our bank for authorisation of transaction and for payment to third parties engaged to provide services under contractual requirements and to use it only to perform such services to any successor pursuant to an asset sale, merger, consolidation, restructuring, reorganisation, liquidation or other similar transaction involving the Organisation if we believe such disclosure is required by law, regulation or securities exchange requirement or for the protection of persons or property Access to Personally Identifiable Information Please be reminded to regularly review and update your personal identifiable information. You can review, update and/or correct your information by contacting our customer service officer and requesting an access form. Likewise enquiries and complaints may be lodged with us. Please note that in an effort to prevent the unauthorised disclosure of your personal identifiable information, you may be asked to provide proof of identity or other authentication materials together with the completed access request form.
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Security

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We use commercially reasonable steps to protect your personally identifiable information we collect from any loss, misuse, modification, unauthorised or accidental access or disclosure, alteration or destruction. However, due to the pace of development of internet technology and other factors beyond our control, we cannot guarantee that communications between you and our server will be free from unauthorised access by third parties. Ownership of Intellectual Property
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All intellectual property rights of the Pijja Majja by Kari Theory, including but not limited to copyright, logos, names, trademarks, service marks, design, text, sound recordings, images, links, concepts and themes are exclusively owned by the Pijja Majja by Kari Theory. Any reproduction, transmission, publication, performance, broadcast, alteration, license, hyperlink, creation of derivative works or other use in whole or in part in any manner is strictly prohibited.
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Refund

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Refunds and Cancellation Policy

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REFUND / CANCELLATION POLICY

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A Refund request usually takes 7-10 business days to reflect in customer’s account depending on the bank / wallet used for payment.
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To cancel and order, the cancel request should be done within 2 minutes of ordering. You would request to call the respective Ordered Location as mentioned below:
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\n Location \n	\n Contact Number \n
\n T. Nagar Chennai \n	\n +91 99520 62025 \n
\n GST Road Chennai \n	\n +91 99403 16657 \n

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SHIPPING AND DELIVERY POLICY

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Presently the website offers takeaway services and delivery at select locations. Delivery also is available through third party applications

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CONTACT US

GRT Hotels and Resorts Corporate HQ #41, Giriappa Road, T. Nagar, Chennai - 600 017.

Phone: +91 8065660000

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Questions? Comments? Please send an email to us at info@grtcloudkitchens.com

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